Terms & conditions

About this website

This website is operated by Sparrow Mobility Private Limited, referred to here as Sparrow, we or us. These terms explain the use of the website and its information. They do not replace a separately agreed contract for a service, campaign, vehicle arrangement or other engagement.

By using the website, please follow the terms below. If you have a question about them, contact hello@sparrowmobility.com.

Information and enquiries

The website introduces Sparrow’s work in fleet operations, Captain support, advertising and public transport. It provides information and ways to begin a conversation; it does not complete a booking, take a payment or enter you into a commercial agreement.

Availability and the scope of an engagement depend on the location, requirements and terms agreed with you. General website descriptions, articles and examples do not by themselves form a binding quotation or a commitment to provide a particular service.

A Captain enquiry is an expression of interest. It does not guarantee a job, a vehicle allocation, a level of earnings or vehicle ownership. Any eligibility requirements, support, costs, responsibilities and ownership terms must be discussed and agreed separately.

Using the enquiry forms

Please provide accurate information that you are entitled to share, and use the forms for relevant enquiries. Do not submit another person’s details without permission or send unnecessary confidential or sensitive information.

A receipt confirmation means the form has recorded your enquiry; it is not an acceptance of a proposal or confirmation of an engagement. If the website says receipt is uncertain, contact us before sending the enquiry again.

Our Privacy policy explains how enquiry information is handled and how to ask about, correct or request deletion of your details.

Responsible use

Please use this website lawfully. Do not send spam, impersonate another person, upload harmful material, attempt unauthorised access or interfere with the website, forms or supporting services.

We may restrict access or take appropriate action to protect the website and its users from misuse.

Content and intellectual property

Sparrow branding and website material may be protected by copyright, trade marks and other applicable rights. You are welcome to read the website and share links to its pages. Please contact us before reproducing material for commercial use or using Sparrow branding in a way that suggests an association or endorsement.

Names, logos and other material belonging to third parties remain subject to their owners’ rights. A reference or link does not by itself establish a partnership or endorsement. Nothing in these terms limits uses permitted by applicable law.

About the imagery

This website includes AI-generated and AI-edited concept images, sometimes with Sparrow branding. They illustrate themes in our work; they are not documentary evidence of specific Sparrow vehicles, employees, facilities, clients, campaigns or completed projects.

Illustrated people are not presented as actual customers, Captains or endorsers. Read any factual example or case study in its stated context; illustrative imagery does not establish the result described.

Information, availability and other websites

We aim to keep the website useful and accurate, but information may change and the website may occasionally be unavailable. Please confirm the details relevant to your decision directly with us before relying on a service description or making a commitment.

News and insight articles provide general information. They do not replace advice suited to your particular commercial, legal, financial or operating circumstances.

External links are provided for context or convenience. Other websites have their own content, services and terms, which you should review when visiting them.

Your rights and changes to these terms

Nothing on this page excludes rights or remedies that cannot lawfully be excluded. Any responsibilities or remedies for a particular engagement are addressed in the relevant agreement and applicable law.

We may update these website terms from time to time. The date above identifies the latest version. Changes to this page do not, by themselves, change a separately agreed contract.

For questions about the website or these terms, use our Contact page or email hello@sparrowmobility.com.